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Buyer Terms and Conditions
Print this page                                                                                       Artist T&C

In these terms and conditions:

The term "The Artist Studio", "us" or "we" refers to the owner of the website, address : 120 Stour Rd, Christchurch, Dorset, England BH23 1JP. The term "you" refers to the artist member, user or viewer of our website.

The Seller or Artist, means the artist members of The Artist Studio, Buyer, customer, you or your means the person or business from whom orders or commissions are received. Goods means the products that the Buyer agrees to buy from the Seller by way of a Contract. Web site means

Any order received for Goods will be seen to be an offer by the Buyer to purchase the Goods in accordance with these Terms and Conditions and is subject to acceptance by the Seller who may choose not to accept the order for any reason. When placing an order through the Web site, the technical processes that the Buyer needs to follow are clearly indicated on the web site pages.

For purchases of goods in stock : if you are a consumer you have the right, in addition to any other statutory rights, to cancel the contract and receive a full refund by informing the 'Seller' in writing or by email within 7 working days of submitting your order. You have 14 days to return the goods to the seller for a refund, or an exchange if a suitable replacement is available and acceptable to you. You are entitled to receive a full refund of monies paid for the order within 30 days of cancellation.

Pricing and Payment
The price of the Goods will be clearly stated on the Sellers gallery pages. The total purchase price, including any delivery charges and VAT (if applicable) will be displayed to the Buyer before confirming the order. After the order is received the Seller will confirm by email the details, description and price for the Goods ordered. If these are different to the details, description and/or price shown on the gallery pages the Buyer will be entitled to cancel their order. Payment of the total order price including delivery charges must be made in full before despatch of the Goods in accordance to these and the sellers terms.
All prices on the gallery pages are in Pounds Sterling, and all payments must also be made in Pounds Sterling or as stated by the individual artist

You warrant that the personal information you must provide when registering as an artist or customer is true, accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use any false name or any name that you are not authorised to use.

Rights of Seller
The Seller reserves the right to amend the price and specification of any goods advertised on their gallery pages here at The Artist Studio at any time.
The Seller reserves the right to withdraw any goods from their gallery pages here at The Artist Studio at any time.

Quality of Goods
In accordance with the Sale of Goods Act, the seller must supply Goods which are of a satisfactory quality. This means Goods must be of a standard that a reasonable person would regard as satisfactory, the description of the goods, fitness for the purpose for which goods of the kind are supplied, and the appearance and finish, therefore the Seller will ensure that the Goods will correspond to the description given by the Seller at the time of despatch.

Despatch, Delivery or Collection:

We hold no stock at theartiststudio, the artworks are sent direct from the artists
The seller agrees to the following:
Despatch of in stock Goods within 7 working days of receipt of the order.
The Goods must be safely packed to prevent damage in transit and a reliable insured courier or delivery method must be used to help prevent an occurrence of loss or damage.

When you purchase Goods for delivery you will:
Accept delivery of the Goods and sign for it if required.
Be charged for delivery unless advised that the price quoted includes delivery charges.
You may collect the Goods from the seller, contact the seller to confirm collections are possible and to arrange a suitable day / time

International Orders
If you are ordering from out of the UK you may be liable for import duties, to which you are responsible for payment

The Buyer must inspect the Goods immediately upon receipt and must notify 'us' or the 'Seller' within 48 hrs of delivery if the Goods are damaged or do not comply with the Contract. If the Buyer fails to notify the 'Seller' and return the Goods within 14 days then the Buyer will be deemed to have fully accepted the Goods.
If the Goods are damaged or defective, the Goods will be returned by the Buyer to the 'Artist'. The Buyer will be entitled to receive a full refund (including delivery costs) plus the postal cost of returning the Goods by insured delivery.

If you are a Consumer, you have the right, in addition to any other statutory rights, to cancel the Contract and receive a refund by informing 'us' or the 'Seller' in writing or by email within 7 working days of receipt of the Goods. When any Goods are returned the Buyer must notify the Seller that the Goods are to be returned and return the goods within 14 days. In this instance, Goods must be returned to the 'Artist' at the Buyers own cost and should be sent by insured delivery. The Buyer will receive a full refund of all monies paid for the Goods (less delivery charges) within 30 days of cancellation.

If returned Goods are found to be damaged which is the fault of the Buyer, the Buyer will be liable for the cost of repairing such damage.

Contact the individual artist for their terms and conditions regarding commissioning an artwork

Payments by PayPal:
Online payments can be made by credit or debit card using the secure online payments system PayPal -

You will receive an email from 'us' to confirm receipt of your order, you can also view the order and your payment in your PayPal account

Offline Payment Methods:
Send your payment to the address on the contact us page, please include your name, address & email address with your payment, please make your cheque payable to Riverart, you will receive an email to confirm your order and receipt of your payment

Applicable Law:
These Terms and Conditions and any orders for work placed shall be made in, governed by, and construed in accordance with the Law of England.

User Submissions:
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by the Seller or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -

1. defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

2. publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

3. post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;

4. violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party

You agree to indemnify and hold us harmless from any claims, damages, expenses, legal fees, incurred by us or arising out of or in connection with your artwork or products, activities or the content of your individual gallery, including, without limitation, any actual or alleged infringement of copyright or other intellectual property rights.

You agree to indemnify and hold us harmless from any claims, damages, expenses, legal fees incurred by us and arising out of or in connection with any transactions carried out between you and your customers. The information contained in this website is for general information purposes only. The information is provided by The Artist Studio and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of The Artist Studio. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Artist Studio takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

All aspects of this web site : design, text, graphics, applications, software, underlying source code and all other aspects are copyright and its affiliates or content and technology providers.

In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only. No part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the Website Owner.

For rights clearance please contact the individual artist.

You agree that the artwork that you display in your gallery on is your own original work and as such these artworks do not infringe the copyright or other intellectual property rights of any other parties. Copyright © 2008-2016

Copyright Policy

The Artist Studio respects the intellectual property rights of others and expects its users to do the same. All The Artist Studio users are subject to the Copyright Policy detailed in Artist T&C's sections: User Submissions and Copyright

If you are a copyright owner, or are authorized to act on behalf of one, please report alleged copyright infringements to us by sending us the following information

1) Identify the copyrighted work(s) that you claim has been infringed
2) Identify the material that you claim is infringing which is to be removed or access to which is to be removed, and the URL of the page on The Artist Studio website containing the alleged infringment
3) Send us your postal address, telephone number, and email address.
4) Include the following statements in the Notice: (1) "I hereby state that I have a  belief that the disputed use of the copyrighted  material is not authorized by the copyright owner, its agent, or the law ( a fair use); and (2) "I hereby state that the information is accurate and that I am the owner, or authorized to act on behalf of the owner, of the copyright that is allegedly infringed."
5) Provide your full legal name and electronic or physical signature.
Send this to The Artist Studio :
The Artist Studio
120 Stour Rd
BH23 1JP   

Or email: info(at)  

On receipt of your notice we will take prompt action, at our sole discretion, to include immediate removal of the material from The Artist Studio website

Privacy Policy:

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive the newsletter. The types of personal information collected at these pages are:

Email address
Phone number


A cookie is a text-only string of information that a website transfers to the cookie folder of the browser on your computer's hard disk so that the website can remember who you are.

The Information We do not Collect:

Credit/Debit Card Information, this information is handled entirely by PayPal (secure online payments system) 'We' or the 'artists' do not have access to your payment details.

The Way We Use Information:

The member artists use the information you provide about yourself when placing an order only to complete that order. The artists do not share this information with outside parties except to the extent necessary to complete that order.

'We' or the 'artists' use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18.

Changes To These Terms And Conditions:

We reserve the right to change the Terms & Conditions, with the new version taking effect from the time of being published onto the site. Comments or Questions.

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

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